Cancellation
policies.

Your appointments and convenience are of high importance to us. We realize that at times unexpected circumstances may require schedule adjustments. Appointments are specifically reserved for yourself and for your stylist. Our salon booking and cancellation policy is intended to ensure that we have the opportunity to fill any last-minute availability.

We respectfully request 48 hours notice if you are canceling your appointment. Contact us by phone at 973-310-9755 or email bansheehair@gmail.com with “Cancellation Request” in the subject line.

If you need to cancel because of a personal or medical emergency, please contact us as soon as possible and we can decide how to best proceed.

Our salon requires a credit card on file for every client when booking. Data is kept safe & secure by Vagaro (PCI DSS / PCI PTS certified).

Cancellation policy

• 50% non-refundable cancellation fee will apply to select services canceled within 48 hours.
• 100% non-refundable charge for no show / no call.

Booking / deposit policy

• $50 non-refundable deposit, applied to your service the day of (new color/lightening, smoothing treatments, lashes).
• 20% non-refundable deposit on bridal services.

Late policy

A 15 minute grace period for late arrival. More than 15 minutes late, we cannot guarantee the service. If you are late we will charge 50% of the service amount and require that you rebook. Extremely late may be treated as a no show / no call (100% charge).

Re-do policy

10 day grace period for adjustments. After 10 days you will be charged. Extra services not in the original appointment are charged. Blow dries are not included for re-dos.

Guest policy

Please do not bring extra guests (including children) if they are not being serviced.

Banshee + Co. reserves the rights to make changes to this policy at any time, with or without notice.

Open live cancellation page